Cookie Policy
Queringo uses cookies and similar technologies to operate the service, maintain your session, and understand how the product is used. This policy explains exactly what cookies we set, why, and how to manage or remove them.
Essential cookies
These cookies are required for the service to function. You cannot opt out of them while using Queringo.
| Cookie | Purpose | Duration |
|---|---|---|
| queringo_session | Authenticates your session. Contains a signed JWT access token. | Matches workspace session timeout (1 to 480 minutes) |
| queringo_refresh | Stores your encrypted refresh token for seamless session renewal. | Matches workspace session timeout setting |
| queringo_locale | Remembers your preferred language. | 1 year |
| queringo_workspace | Remembers the last Workspace you accessed, so you land in the right context on return. | 1 year |
| queringo_csrf | CSRF protection token for state-changing requests. | Session |
Analytics cookies
We use PostHog for product analytics. PostHog is self-hosted on our own AWS infrastructure. No analytics data is sent to PostHog's cloud or any third-party analytics service. These cookies help us understand feature usage, diagnose drop-off in onboarding, and improve the product.
| Cookie | Purpose | Duration |
|---|---|---|
| ph_distinct_id | Anonymous user identifier for funnel and cohort analysis. | 1 year |
| ph_session_recording | Tracks whether session recording is active. Session recording is off by default. | Session |
No advertising cookies
Queringo does not use third-party advertising networks, retargeting pixels, or cross-site tracking technologies. We do not sell, rent, or share data with advertising platforms. The cookies listed above are the complete set.
Managing cookies
You can clear or block cookies at any time using your browser settings. Clearing essential cookies will sign you out of the service. If you block essential cookies, the service will not function correctly. Analytics cookies can be blocked without affecting core functionality.
- Chrome: Settings, Privacy and security, Cookies and other site data
- Firefox: Settings, Privacy and Security, Cookies and Site Data
- Safari: Settings, Privacy, Manage Website Data
- Edge: Settings, Cookies and site permissions, Cookies and site data
Contact
If you have questions about our use of cookies or want to request information about the data they collect, email privacy@queringo.com.